CARE

• Through the California Alternate Rates for Energy (CARE) program eligible customers receive a 20 percent discount on electric and natural gas bills. See CARE income guidelines. 
  
• Family Electric Rate Assistance (FERA)
  
• For qualified households with three or more persons, this program provides a discount on electricity costs once your energy usage reaches certain levels. 
  
• Medical Allowance
  1-800-411-7343 
  www.sdge.com/assistance2/index.shtml

Low-Income Energy Efficiency

• Energy Savings Assistance Program
  The Energy Team program provides free energy-saving home improvements such as new energy-efficient appliances and other measures to those with limited incomes and seniors who meet specific income guidelines. Both homeowners and renters can participate in this program. Apply online or schedule an appointment at 866-597-0597.
  www.sdge.com/assistance2/esap/index.shtml

Emergency Charitable Assistance

• Neighbor to Neighbor
  Subsidized by SDG&E shareholders and employees, the program helps customers who do not qualify for any other assistance programs but can't pay their SDG&E bill due to temporary financial hardship such as temporary unemployment or a serious family illness.
  1-800-411-7343
  www.sdge.com/assistance2/otherresources/neighbor.shtml

Page last updated: September 30, 2011

California LifeLine ProgramIMPORTANT INFORMATION FOR NEW APPLICANTSCalifornia LifeLine provides discounted basic telephone (landline) services to eligible California households. 

You can qualify for California LifeLine if you or another person in your household is enrolled in any one of the following public assistance programs:

• Medicaid/Medi-Cal
• Low Income Home Energy Assistance Program (LIHEAP)
• Supplemental Security Income (SSI)
• Federal Public Housing Assistance or Section 8
• CalFresh, Food Stamps or Supplemental Nutrition Assistance Program (SNAP)
• Women, Infants and Children Program (WIC)
• Healthy Families Category A
• National School Lunch Program (NSLP)
• Temporary Assistance for Needy Families (TANF)
  • 1.  California Work Opportunity and Responsibility to Kids (CalWORKs)
  • 2.  Stanislaus County Work Opportunity and Responsibility to Kids (StanWORKs)
  • 3.  Welfare-to-Work (WTW)
  • 4.  Greater Avenues for Independence (GAIN)  
• Tribal TANF
• Bureau of Indian Affairs General Assistance
• Head Start Income Eligible (Tribal Only)

• How to Apply or Renew
  
• Do you Qualify?
  
• Types of Discounts Available
  
• Yearly Renewal Process
  
• California LifeLine Contacts
  
• More Information on California LifeLine
   You can also qualify for California LifeLine if your household's total annual gross income is at or less than these annual income limits:
  

Household Size                                       Annual Income Limits 
1-2 members                                            $24,000
3                                                                    $28,200
4                                                                    $34,000
 For each additional member          Add $5,800 to $34,000

Effective from 06/01/09 to 05/31/12